Mckenzie Foxworthy
17:36 30 Jan 20
I'm on my 5-6 contact trial (after purchasing and finalizing contacts) and the ones I finalized in started giving me so much trouble even though the trials went great. The ladies and doctors at... Coosaw are so nice. It's so amazing that they were able to help me out after the fact that I finalized my order & have been more than helpful throughout this whole process. It's truly a great feeling when you're such an anxious person and feel like you're bothering someone when you've tried multiple trials and nothing seems to work. I wrote a previous review with one of my first experiences here but I truly believe it was a misunderstanding because the front has multiple people working on different days that I went in there, but my questions were answered the next visit 🙂
These people are friendly, genuine, and truly like helping the people that come in.read more
45cop .
13:22 29 Jan 20
Dr. McNamara is very thorough in his examinations and fully explains the process and findings of each test. The range of testing is reassuring and speaks to the facilities dedication to delivering... the best service and ultimately, the best product it can deliver. They have a wide selection of eyewear to choose from and scheduling in my experience has always been been flexible and accommodating.read more
Mike Epley
15:58 21 Jan 20
Family Vision Lakewood Eye Center talks the talk and walks the walk when it comes to caring about their customers. It is so rare to find a place that cares more about the person than the person’s... money. They go out of their way to make sure you are happy and satisfied. I highly recommend Family Vision Lakewood Eye Center for all your eye care needs and wants.read more
D KERN
16:50 27 Dec 19
Great service. First time visit and unsure what the wait time and amount of forms I would need to fill out. When I arrived they had all my information ready and only one form to fill out. Everyone I... interacted with showed a genuine interest in seeing me. I was treated like a valued patient not just the 11:30 appointment which means a lot to me. I think I found our new family eye doctor and will recommend it to others.read more
McKenzie Creamer
21:41 26 Nov 19
The doctor and staff are very nice. I was recommended to come here from the base doctor since they don’t accept spouses/non active military. Maybe I was misunderstood when explaining my contacts... were hurting me. They changed the prescription but not my actual contact brand. When I brought that up when picking up my new pair the person didn’t listen to me. Basically didn’t seem like she cared? But I went back and talked to the person who helped me the initial visit and she was amazing (again). I truly think it was a misunderstanding and they have great employees. I wish I would have been helped more when addressing my concerns the second time instead of having to come back the third. This is why having great employees at the front desk is so essential, because I didn’t want to come back. Thank you for your help!read more
matthew vega
12:28 22 Nov 19
Brought my youngest daughter in for an eye exam. It was the second time this year as she has experienced some surprising drop in her vision. They went above and beyond to help us get new lenses for... her existing frames so she can see clear again. Thank you!read more
David Wamer IV
22:16 12 Nov 19
From the minute I called to schedule an appointment the friendly and professional service began. Warm welcome when I arrived followed by quick check in and I was seen right at appointment time. Doc... MAC was great providing thorough check up and kindly answering my questions.
These folks are Great!!! Will have all of my family visit them soon!read more
Abby Abel
18:36 22 Oct 19
Such a pleasant experience! Cynthia not only tightened and cleaned my glasses, she cleverly fixed them as well! Adena is a lifesaver and helped me out so much with my beloved prescription sunglasses!... Wonderful day, wonderful staff!read more
Chris Brown
00:20 06 Oct 19
I called for a last minute appointment and they worked me in the same day. Adena was very nice and explained all the tests to me, and it is pretty cool to see inside your eye with the pictures they... take. The doctor was very helpful in explaining what kind of glasses they could make me. I picked out a pair of Costa sunglasses and I definitely will go back here again.read more
Ashley Maurer
19:06 09 Aug 19
Staff is always friendly and the the appointments are always easy to schedule. You are never stuck waiting, I can easily make appointments before work. I love coosaw!
Alex Bifano
03:05 12 Jul 19
Came in for my yearly check up and was highly disappointed with my visit at Family Vision Lakewood Eye center. Some of the front desk workers were very passive aggressive and not very welcoming... (Marlee was an exception and was very kind and helpful). The doctor did not even introduce her self and seemed to want to get me in and out as soon as possible (literally walking out of the room not saying anything) i wasn't even sure if the appointment was over or not because she walked out on her phone and didn’t say a word. I had such high expectations going in hoping to see Doctor Turner (who I very much like and have seen in the past). Very disappointed in the doctor they had on staff that day. Wish i could tell you her name but apparently she didn’t think i was important enough to talk to.read more
Gloria Wilson
11:25 26 Jan 19
Being new to wearing glasses and totally naive, I chose Family Vision Lakewood Eye Care Center because they were able to fit me in on my day off.
The office was very nice as well as the staff. The... only thing is I just didn't think I could run with my prescription and order my glasses somewhere that would not be so expensive. So after the exam, ordered glasses, and $600 later, I have glasses that I feel are just too big that sit lower than I like after their adjustments. Again, I'm new to this so the glasses I picked are just not suitable for my face shape. Now I'm stuck wearing glasses full time that make me feel like a complete nerd from the 50's. Haha...So now I'm ordering 2 pair with anti reflective and scratch resistance for half the price that are so much trendier than the one's I selected. So pretty much $600 will get thrown in the drawer and forgotten about. Not CEC's fault, but I've done a lot research since my exam and this is a common mistake for a newby in the eyeglass world. I should have known better.read more
Andrew Whitlock
19:43 14 Dec 18
The staff there are extremely professional and might I add they have a truly welcoming experience. Adena specifically was such a delight! There was going to be a waiting period for the new glasses to... come in, and my wife's frames were in poor shape (bent / crooked) she took the time to carefully adjust the frames multiple times over. It made my wife's entire week change for the better, not feeling like she was stuck wearing crooked glasses until the new ones arrived! Thank you Adena and thanks Coosaw! We are very greatful for all of the help and the selection of glasses are amazing!read more
Jenna Weaver
18:47 10 Oct 18
First time customer. Very clean and open office! Thelma was helpful and kind! She helped make the process go smooth. Dr. Turner was thorough and knowledgeable. He instructed while he inspected my... eyesight and the whole appointment went quicker than I anticipated. He was experienced, compassionate, and passionate about his specialty. I felt comfortable asking questions and I left feeling like I was well taken care of!read more
Ursula Townes
14:10 15 Jun 18
My entire family and I have been patients for such a long time and we love Dr, Brett and his entire staff!
I recommend them every chance I get. I was going to Hawaii on a surprise trip from my... husband, but they were so engaged and so helpful with assisting, ordering, and taking care of all details as usual to make this last minute trip happen.
Thank you so much and we love you Family Vision Lakewood Eye Center!
Ursula Townes and Familyread more
norm mercure
00:30 18 Apr 18
Went into their office today cause I had broken my safety glasses and been busted by some offshift supervisor at the place of my employment. The ladies there were outstanding. I was in and out of... there in 15 minutes max. Thank you very much for helping me out today. Top notch business!!!!read more
Sagid A. Elhillali
22:26 10 Aug 12
Dr. Mac is awesome! This was seriously the best experience I've ever had at an eye center. I used to go to America's Best, but the service at Coosaw is unmatched! I was super late to my appointment... but he was very professional and extremely knowledgeable and thorough. He was even able to set me up with a brand of contacts that was even better than my long term brand. I definitely know where I'm going for my eye care needs in the future.read more