Samantha Cook
15:24 03 Dec 20
I have come here before and had great service. Not today. Arrived at 7:45 as instructed on a voice mail to do... paperwork before my 8:00 appointment. I came in around 7:40 and nobody greeted me. I looked at glasses while listening to Dr. Lervick and his assistant in a back room talking loudly and complaining about their new scheduling system and how he wasn't seeing enough patients. I peeked down the hall to see if I could get someone's attention and they were in a room at the end of the hall with their backs to me, I wasn't comfortable going that deep into their office to get their attention. Finally a woman came to the desk at 8:04. I told her I had been waiting for 20 minutes. Her first response was "we don't open until 8". Then she said "why didn't you come back and get us?" No wonder they aren't seeing enough patients! I won't come back again. Dr. Lervick has always been a nice guy and I get it that they were having a heated discussion, but for the front desk person to treat me that way was just unacceptable. Lot's of other eye doctors in town with friendly staff.read more
Dan Schuck
15:19 03 Sep 19
Dr. Lervick was very informative and explained everything he was doing thoroughly. I felt very comfortable through the... entire eye exam. His receptionist was very friendly and made helped me pick out glasses while my eyes where dilated and I could not see clearly. I would recommend his office to anyone looking for an optometrist.read more